Home/Opportunities/PRN22-447 Provision of Toxicology Services to Court Services Victoria
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PRN22-447 Provision of Toxicology Services to Court Services Victoria

Overview

Court Services Victoria (CSV) is a body corporate established by the Court Services Victoria Act 2014 (Vic) to provide the administrative services and facilities necessary for Victoria’s courts and tribunals to operate independently of the direction of the executive branch of government. CSV is seeking responses for the provision of Toxicology Services to support court mandated drug testing across the Magistrates’ Court, Children’s Court, and County Court of Victoria for a duration of up to seven years, consisting of a fixed term of 3 years with 2 options (2 years each) at the discretion of CSV. The proposed Part C Contract is a Standing Offer Agreement, under which CSV can issue contract Purchase Orders for each of the Magistrates Court of Victoria, the Children’s Court of Victoria and the County Court of Victoria. This will create separate Purchase Order Contracts for those jurisdictions. CSV is adopting this approach for ease of contract management, as invoicing and reporting will be required separately for each jurisdiction. Toxicology Services are a critical component of Drug and Alcohol Treatment Orders (DATOs) at MCV and CCV, Family Drug Treatment Court (FDTC) at ChCV, and other therapeutic interventions. Drug and alcohol testing is the primary mechanism used to monitor participant progress and compliance with a DATO in accordance with the Adult Treatment Court Best Practice Standards and Section 18X(1) of The Sentencing Act 1991 (Vic). Accordingly, access to timely and accurate results is critical to facilitating the judicial monitoring requirements of a DATO and achieving therapeutic outcomes for program participants. Participants are subject to regular urinalysis testing, often multiple times per week, with results informing judicial decisions and case reviews. The services must comply with updated standards such as AS/NZS 4308:2023 and include testing for a broader range of substances, including Ethyl Glucuronide (EtG), Gamma-Hydroxybutyrate (GHB), Ketamine, and synthetic cannabinoids. The scope of this RFT includes both onsite sample collection and offsite laboratory testing services. The services include: Onsite Collection : At Melbourne Therapeutic Recovery Centre (350 Queen Street, Melbourne), Dandenong, Ballarat, Shepparton and any other locations as deemed necessary by Courts Group, with staffing levels ranging from 1–3 collectors per site. Offsite Collection : At the supplier’s community-based in-clinic collection facilities managed and resourced by the supplier throughout metropolitan Melbourne including Shepparton. Laboratory Testing: Compliance with AS/NZS 4308:2023 for urine drug screening, including testing for EtG, GHB, Ketamine, synthetic cannabis and fentanyl based, and other substances as directed by the courts. Turnaround Times: Results within 24 hours for screening tests and 48 hours for confirmations or additional substances. Results Communication : The Service Provider will be required to provide the results by a web-based method such as a portal. Service Availability : 360 days per year, excluding public holidays. The end result of this procurement process will be a Services Agreement with a sole service provider where each court will request Services under the Contract. For further details, please refer to the attachments.

Key Information

Provider
Victorian Government
Government
Agency
Court Services Victoria
Location
Victoria, Australia
Reference Number
PRN22 - 447
Country
AustraliaAustralia

Details

Eligibility Criteria
  • Fair Jobs Code
    Respondents must provide their Fair Jobs Code Pre-Assessment Certificate number.
  • Compliance with AS/NZS 4308:2023
    Respondents must provide certification and plans for renewal for compliance with AS/NZS 4308:2023 standard for urine drug testing.
  • Compliance with AS/NZS 4760:2019 including Amendment No. 1 (2020)
    Respondents must provide certification and plans for renewal for compliance with AS/NZS 4760:2019 standard for oral fluid drug testing.
  • NATA Accreditation
    Respondents must have current NATA accreditation and provide certification and renewal plans.
  • Collection and Testing Facilities
    Respondents must have multiple in-clinic collection facilities throughout Melbourne metropolitan area and in Shepparton.
Deliverables
  • Provision of onsite sample collection at designated court locations
  • Offsite laboratory testing compliant with AS/NZS 4308:2023 and AS/NZS 4760:2019 standards
  • Testing for additional substances as directed by courts
  • Secure reporting of results via an online portal
  • Provision of pathologist/toxicologist reports and court attendance as required
  • Monthly reporting including KPIs and complaint/incident management
Evaluation Criteria
Capability20%%

Assessment of business structure, governance, infrastructure, staff expertise, and external resources.

Collection and Testing Laboratories Facilities (detailed)20%%

Geographic coverage of collection sites, onsite and offsite collection methods, courier logistics, and drug screening thresholds.

Performance and Current Work10%%

Previous and current relevant work experience, including public sector engagements.

Risk Management and Quality Assurance10%%

Project delivery risk management strategies and quality management system framework.

Customer Service5%%

Customer service plan including communication, complaint resolution, and reporting accuracy.

Innovation and Value Adding5%%

Innovative solutions or processes that add value or cost savings.

Social Procurement10%%

Support for social and sustainable procurement objectives aligned with Victoria’s Social Procurement Framework.

Local Jobs First20%%

Commitment to deliver 97% or above local content as defined under the Local Jobs First Policy.

How to Apply
Method
Online submission via Industry Capability Network (Victoria) Victorian Local Jobs First Management Centre
Portal
https://icnvic.org.au/VMC
Contact
info@icnvic.org.au, Phone: 03 9864 6700 (Ext 2 then 1)
Conditions & Exclusions
  • All prices must be fixed for the 7-year term and inclusive of all costs including labour, consumables, logistics, accreditation, and insurance.
  • Data hosting and processing must comply with Australian mainland hosting requirements and strict cybersecurity standards as per NIST CSF 2.0 and Victorian Government policies.
  • Respondents must comply with all mandatory criteria including Fair Jobs Code, AS/NZS standards, and NATA accreditation.
  • Local Industry Development Plan (LIDP) must be submitted and comply with Local Jobs First Policy.
  • No data can be transferred or accessed outside Australia without prior written consent from CSV.

Supporting Documents

4.1_its_part_d_-_appendix_1_-_non-functional_requirements_for_information_security.xlsx
23.6 KB
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3._prn22-447_toxicology_services_-_its_part_c.pdf
1.1 MB
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4.3_its_part_d_-_appendix_3_-_icn_tender_information_pack.pdf
76.2 KB
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4.4_its_part_d_-_appendix_4_-_pricing_schedule.xlsx
19.1 KB
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4.2_its_part_d_-_appendix_2_-_social_procurement_framework.docx
145.4 KB
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4._prn22-447_toxicology_services_-_its_part_d.docx
1006.0 KB
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2._prn22-447_toxicology_services_-_its_part_b.pdf
718.1 KB
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1.1_its_part_a_-_attachment_a_-_reporting_template.xlsx
54.0 KB
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1._prn22-447_toxicology_services_-_its_part_a.pdf
514.4 KB
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